This is about measuring operational performance specifically through online performance management systems. We cover how to measure performance, key performance indicators (KPIs), data quality and integrity, and the interpretation and monitoring of data.
We will cover the following subject areas:
What is measuring and monitoring operational performance for road fleet management?
What do you need to monitor and measure? Develop the Key Performance Indicators
The benefit of benchmarking in relation to continuous improvement
Explain the importance of using high quality data
Use an appropriate benchmarking system to measure operational performance and the types of system that can be used
Analysing and using the data to provide meaningful information